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Contact Us

Reach our support team for setup questions, bug reports, account help, feature ideas, or research workflow support.

Report an issueBugs, setup errors, broken pages.->Request a featureSuggest a new workflow or improvement.->Account & accessSign-in, permissions, and beta access help.->

Before you send

Email

cerisescholar@gmail.com

Best for private account or setup questions.

Community

Cerise Space

Ask research workflow questions with other students.

Safety

No private files

Do not send passwords, source files, datasets, or auth codes.

Helpful context

Page, device, result

Tell us where it happened and what you expected.

Send a support request

Please do not send passwords, private source files, datasets, or auth codes. See the Privacy Policy and Terms of Use.

Need help fast?

Reach our team using the options below.

Open contact formEmail Cerise

Response times

General help

within 1-2 business days

Account access

within 1 business day

Urgent bugs

prioritized during beta

Useful links

Privacy Policy->Terms of Use->Local Agent & Setup->Research Workflow->

Other support options

Report issue->Request feature->Ask Cerise Space->